Pick an Assessment
Communication Understanding the value of information sharing and viewing information as a resource: conveying information, thoughts and ideas through written and verbal media in a manner that engages others, encourages understanding, and reflects departmental and/or institutional goals; actively listening to confirm understanding of a message; assessing the effectiveness of communication efforts and strategies.
Creativity and Innovation Generating new and unique ideas or solutions; making connections among previously unrelated ideas or concepts; demonstrating appropriate risk-taking; experimenting with new and different approaches to problem solving; applying original thinking in job responsibilities to improve process, systems, and departmental efficiency.
Decision Making Evaluating situations and opportunities to determine the number, nature and appropriateness of responses that exist; developing and employing strategies to identify objectives, collect data, and select the most appropriate option to achieve objectives in a reasonable timeframe; committing to decisions and taking action to implement them; assessing the effectiveness of chosen options at meeting articulated objective(s).
Intercultural Awareness Interacting with people with different cultural backgrounds; understanding of global issues; demonstrating appreciation when working with individuals from diverse (cultural) backgrounds; using effective oral and written communication skills; empathizing with and understanding different cultural perspectives; exhibiting adaptability when interacting in multilingual, multinational and multicultural situations.
Managing Conflict Exploring tools and strategies to effectively address and resolve workplace conflict; identifying sources of conflict that impact an individual’s or group’s effectiveness or cohesion; evaluating conflict situations to find the underlying factors which contribute to the conflict; determining possible solutions and developing appropriate actions to address conflict.
Priority Management Evaluating organizational goals to determine priorities and aligning work efforts to address identified priorities; determining the importance of projects and tasks relative to one another and to organizational goals; developing strategies, timelines and action plans to accomplish projects and tasks; determining and directing work efforts toward high-priority projects.
Problem Solving Identifying and determining the cause(s) of a problem; looking for opportunities within problem situations; understanding and evaluating all facets of a problem situation to understand its context; developing multiple strategies to achieve acceptable outcomes; recommending or implementing an acceptable solution that incorporates facts and probable outcomes; assessing the impact of implemented solutions.
Strategic Visioning Demonstrating a strategic understanding of how an organization works; integrating organizational vision and mission into long-range goals and initiatives; leveraging formal and informal relationships across boundaries and departments within the institution; anticipating opportunities for, and consequences of, change; exhibiting a high tolerance for risk and uncertainty; adapting easily to changes in context and the organizational landscape.
Utilizing Technology Knowing, selecting, and using appropriate technology resources and software applications to meet operational needs and aid in the completion of work tasks; integrating and adapting to new technology and software; identifying and implementing technology resources and software applications that meet the needs and functions of individuals, departments, and organizations; optimizing business processes to address organizational goals.
Working with Others Sharing knowledge, ideas and strengths to create collaborative and productive relationships; engaging, welcoming and adapting to the strengths and differences of individuals within a group; soliciting, respecting and incorporating the best of group members’ ideas, knowledge and opinions.